1. General Policy

We strive to ensure complete satisfaction with every purchase. If you are not satisfied with our service or product, please contact us within 7 days of your order date for assistance.

2. Domestic Orders

• Cancellation: You can cancel your order within 24 hours of placing it. After processing begins, cancellation requests may not be accepted.
• Refunds: If approved, refunds will be processed to your original payment method within 7–10 business days, depending on your bank or payment provider.

3. International Orders

• Cancellation: International orders may be canceled within 24 hours of confirmation.
• Refunds: Refunds for international transactions may take 10–15 business days due to currency exchange and cross-border processing.
• Any applicable transaction or conversion fees charged by banks or payment gateways are non-refundable.

4. Non-Refundable Cases

Refunds will not be issued for:

• Services already delivered or digital products already accessed
• Customized solutions or software builds developed specifically for your business
• Delays caused by third-party integrations or client-side dependencies

5. How to Request a Refund

To start a refund or cancellation request, email support@globeonlineconsultancy.com with your order details and reason for the request. Our team will review and respond within 2–3 business days.